All FAQs

An order is normally shipped 1-2 business days after an order is placed. Unfortunately, it can sometimes happen that the stock balance is not correct on the webshop, then it can take 1-2 weeks before it is sent. Once an order is sent, it usually takes 2-3 days before it arrives at the selected agent.

We offer payment via WooPayments, Klarna and Paypal

• Direct payment, Card and Swish
• Invoice, 30 days and monthly invoice.
• Installment payment, pay a little each month.

(Klarna only for the Swedish krona)

If you want to return a product. Go to the link below, or contact our customer service within 14 days of receiving your order. We will give you instructions on how to return the product. Book your return here! Info@texsolv.se

No, you can make purchases as a guest without creating an account. However, registering an account can give you benefits such as faster checkout and the ability to track orders.

Log in to your account and go to "My Account". There you can update your personal details, change your password and manage your orders.

We appreciate your feedback! You can leave reviews directly on the product pages or contact our customer service. Your feedback helps us improve our products and services.

Yes, we have products that suit both beginners and experienced weavers. We also offer starter kits (tie-up sets) and instructions to help beginners get started with their weaving projects.

Runlock is made of high quality 100% polyester and has a high breaking strength. The exact strength varies depending on the diameter of the rope, detailed specifications can be found on the product pages.

If you have not received your order within the expected delivery time, please contact our customer service with your order number so we can investigate.

If you need to change the delivery address after placing an order, please contact our customer service as soon as possible. We will try to make the change if the order has not been shipped yet.

We currently deliver to the following:

• Denmark
• Estonia
• Finland
• Latvia
• Lithuania
• Netherlands
• Poland
• Sweden
• Czech Republic
• Germany
• Hungary
• Austria

If your country is not on the list, contact us and we'll check if we can add it.

If the length of a heddle is unknown, it can easily be measured. To do so, stretch the heddle by the use of two sticks (as the pictures shows) and hold it against a measuring tape to determine the lenght. Moderate tightening ATTENTION! Do not measure in the cut piece.